Loftin | Bedell, P.C. - Carlsbad, CA

Despite thinking we had finally found a firm we could forge a relationship with, the end result was a very disappointing waste of time. After consulting with Miss Loftin regarding my tenant/landlord matter, she requested I complete client intake forms and register for an online portal to transfer documents. This seemed to be a new procedure and it didn't go very smoothly, but such is life during COVID-19. After attempting to send files through this free service, it became apparent it had numerous limitations and was basically like a drop box the firm was not paying for there was a 2GB limit, a real problem for video files, etc. We were scheduled to meet via phone conference at a designated time, but it appeared they had forgotten when we attempted to appear. I had to call into their office to inquire and was told Miss Loftin was busy during our scheduled time. A reschedule was set up for the following Monday, only I received a notice over the weekend that they were no longer going to represent us! Upon inquiry, requesting a more detailed explanation, my email was not responded to. Incredibly unprofessional and completely disrespectful! I guess it was good to have that revealed upfront.