UpRight Law - Chicago, IL

100% Scam if you have any respect for yourself or your money take it else where. This company knows you're volunerable it a tight spot and takes full advantage of that, I was assigned Rushi Patel February 20th and paid in full on February 28th had my call with Rushi on March 1, had all documents submitted by March 3rd except Bank statements due Rushi not explaining how to submit those. Didn't hear anything the rest of the month of March so I started calling in April called atleast 12 times, left several voice messages, sent emails, used the help in app and no replies of any type. Finally after 2 weeks someone reaches out says the "attorney" had a baby. Another 2 weeks go by before I hear from Rushi paralegal Danielle I answer some questions for her and she tells me hiw to submit my bank statements. We schedule a call with Rushi for May 4th at 3pm, yes it's been over two months and still nothing has been done my case. Never hear from Rushi on May 4th, 5th, 6th....again sent emails and help message on the app and zero help or answers other than he's "busy and will call you in two days". I called the main office to request a refund or new attorney and was told on May 9th a new attorney would contact me, well it's May 12th again have heard zero from this law firm. If for some reason you decide to use this firm and are assigned Rushi Patel run the other way and run fast, this "attorney" is a joke and should not be practing law.

All law firms have an obligation to do what is right. Sometimes things will go wrong. Be honest,the problem can be corrected. No bad deed unpunished !!

Absolutely a nightmarish experience. NEVER USE THIS COMPANY!!!! I paid for services in full in February 2019 - though I advised the representative that my case was not super straightforward and there is a business component as well as personal component, I was assured it would be fine. I was assigned 1 attorney - who never responded to me, so then was assigned another attorney - who needed to meet with me in person and that took a couple weeks to schedule - then that attorney spent forever "reviewing my case" to end up advising he didn't think I should declare bankruptcy but thought I should seek another opinion. Then they had another attorney speak with me on the phone for 15-20 minutes who said he thought Upright was not a good fit for my situation. Eventually UPRIGHT said they needed to refund me. That was April 24th. I was assured that while a typical refund takes 30-45 business days that mine would be expedited given the unusual circumstances. I meanwhile retained another lawyer who is proceeding with the filing. I reached out and called repeatedly to check on the status of my refund. Each time said they have it in the system but it hasn't been released yet. Come June I got frustrated and got a manager involved - Joseph. Joseph said he expected I would have the check quite soon. I waited and waited -called again to be told well it's now been 55 business days and we are still running behind. That was 4 days ago - called again today and they still haven't issued the check and can't tell me when my money will be refunded, just that it will be. BEWARE!!!! If they cannot help you they will essentially steal your money and make many excuses to their tardiness. Let's hope they actually do eventually issue the check.

Its been 3 and half months and we still haven't received are refund. My wife and I are on disability and only get 1600.00 a month so the 800.00 dollars they owe us is a lot of money. all they do is lye and lye when we call its a new one every time we call