Bandoske & Butler, PLLC - San Antonio, TX

I hired Ms. S. Rodriguez in 2024 to assist with a guardianship case and custody-related issues. My experience was frustrating and disappointing. Throughout our engagement, I constantly had to follow up because she rarely replied or proactively reached out—often for weeks at a time. Ms. Rodriguez charged a flat rate and two before mediation she asked for an additional retainer & mediation fee . I had discused our contract being a flat fee. She tried an attempted to get another retainer out of me and after her acknowledgment that I was right and . This was contrary to what Iwe agreed to, and I felt pressured because our mediation was two days away so i paid a mediation fee outside our agreement. During mediation, I felt completely unrepresented. She did not advocate for me effectively, and I do not believe crucial evidence I provided was used. I provided key domestic violence/assault-related records, including information I believed should have been presented and addressed. I also do not understand how I was persuaded to mediate and proceed to guardianship given that my ex-husband had multiple arrests for domestic violence/abuse and had violated a protective order. The outcome left me feeling like the full facts were not considered. In summary, I am extremely dissatisfied with Ms. Rodriguez’s performance. I feel taken advantage of because I needed an attorney who would represent me, use the evidence I provided, and advocate for my position—not leave me with delays, fee surprises, and weak advocacy during a critical stage. It was defently retaliation towards me for not paying another retainer fee. Disclaimer: Not legal advice—this is my personal experience and opinion. Don’t Let Abuse Hide in Court Paperwork!!!