Shenia Madden - Jonesboro, GA

In the modern legal landscape, expertise is often defined by narrow specialization. Attorney Shenia Madden, however, represents a rare breed of legal executive: a dual-threat strategist who combines over 25 years of high-level legal experience with the operational precision of a Chief Operating Officer. As the COO and Strategic Counsel at T. Madden & Associates, P.C., Attorney Shenia Madden has parlayed her background leading legal teams for multi-billion dollar, publicly traded corporations into a revolutionary approach to personal injury law. Her mission is clear: to optimize the entire client experience (from top to bottom) ensuring that every victim represented by the firm benefits from the same elite infrastructure used by the Fortune 100 companies.

A Pedigree of Corporate Excellence

Before joining TMAPC in 2024, Attorney Shenia Madden spent nearly a decade as a legal team leader within the highest echelons of the tech industry. As the Vice President of Commercial Legal Affairs at Vonage, a global, publicly traded SaaS/CPaaS leader, she directed a global team of over 20 legal professionals. In this capacity, she managed the legal complexities of a multi-billion dollar enterprise, overseeing everything from revenue operations and global procurement to cybersecurity, data privacy, and federal compliance.

Her tenure at Vonage was marked by a dramatic transformation of legal service delivery. By integrating cutting-edge AI technology and automated self-service protocols, she achieved a staggering 1,236% improvement in legal review efficiency. This wasn’t just a professional milestone; it was an industry-setting standard that earned her the prestigious Aragon Research “Women in Technology-Legal” Award in 2022.

From the Fortune 100 to TMAPC: The Operational Advantage

Why does a former Senior Counsel at The Coca-Cola Company and a veteran of Troutman Pepper move into the leadership of a personal injury firm? For Attorney Shenia Madden, the answer lies in impact. At Coca-Cola, she mastered the art of high-stakes negotiation, drafting global sponsorship and media agreements for massive events like the FIFA World Cup. Today, she applies that same level of “Sponsorship Mastery” and “Vendor Management” to ensure TMAPC has the resources to dominate in the courtroom.

Since joining TMAPC, Attorney Shenia Madden has overhauled the firm’s internal mechanics. She recognizes that a law firm is only as effective as its workflows. By streamlining operational inefficiencies, she has optimized the case life-cycle, allowing the firm’s trial attorneys to focus exclusively on what they do best: winning. Under her leadership, TMAPC has evolved into a scalable, AI-enabled legal powerhouse where client communication is seamless and litigation is backed by a “war chest” of corporate-grade legal infrastructure.

Expertise in Complexity: Cybersecurity & Compliance

While her operational role is transformative, Attorney Shenia Madden remains a formidable legal mind in her own right. Through her consulting organization, Elite Enterprise Legal Consulting (EELC), she serves as a fractional General Counsel and transactional specialist for high-growth startups and FinTech innovators. She recently navigated a burgeoning FinTech startup through a successful private equity acquisition, proving her mettle in the most high-pressure corporate transitions.

Her deep-bench expertise includes:

Complex Commercial Transactions: Negotiating multi-million dollar vendor agreements and global MSAs;

Cybersecurity & Data Privacy: Ensuring firms and companies navigate the treacherous waters of modern data regulations;

Regulatory & FTC Compliance: Designing comprehensive compliance regimes to satisfy federal regulators.

Integrity and Stewardship: A Legacy of Leadership

Authority in law is built on a foundation of trust. Attorney Shenia Madden’s reputation for unimpeachable integrity is rooted in her extensive philanthropic and civic commitments. She is an alumna of the University of Michigan (where she graduated with Highest Honors) and the University of North Carolina at Chapel Hill School of Law (where she served as Managing Editor of the Journal of International Law and Commercial Regulation).

Her leadership extends far beyond the office:

The Paideia School: Serving as Vice Chair of the Board of Trustees and Chair of the Governance Committee;

The Terance Madden Foundation: Collaborating with her husband, Attorney Terance Madden, to award over 250 scholarships to deserving students and hosting the annual Chocolate Gala.

Delivering “Fortune 100” Results for the Injured

While Attorney Shenia Madden manages the firm’s operations, the ultimate beneficiaries of her expertise are the clients. By instilling a culture of “Institutional Scalability,” she ensures that TMAPC can handle any case, no matter how large the opponent. The firm’s history of substantial results (including an $11 million products liability resolution, a $5 million truck accident settlement, and a $1.25 million motorcycle recovery) is supported by the rigorous, elite-level operational standards she has implemented.

Whether she is advising C-suite executives on a private equity exit or optimizing the intake process for a catastrophic injury victim, Attorney Shenia Madden brings a level of sophistication and transformational excellence that is unmatched in the Georgia catastrophic injury market. She is not just a COO; she is the engine driving the next generation of legal advocacy.