Norris Law Firm, PLLC - Raleigh, NC

Matt is the best lemon law attorney! I bought a 2019 Subaru Outback that leaked whenever it rained. It was a nightmare! Subaru couldn’t find the leak. I spent hours, days, weeks trying to get this resolved at the dealership, through my insurance company, my own investigating and researching etc, I felt like I was going crazy. I felt defeated. I felt stuck with a car that leaks. I travel for work and started getting headaches every time I drove my car more than 20 mins. Whenever I even mentioned my car might be a lemon the dealership would act defensive like I somehow caused the leak or people would say good luck with that. I didn’t know what to do or who to turn to. I saw Matt’s website online when looking into lemon laws and decided to contact him. BEST DECISION I EVER MADE!! Matt contacted me immediately and made me feel normal again. I had loss my confidence and hope but suddenly felt supported and validated. Matt took the ball from there. Literally. I didn’t even have to think about it anymore. He handled EVERYTHING! He would update me on his progress and check in with me other than that I just sat back while he took care of it. It took a couple months, probably due to COVID, but it flew by since I didn’t have to worry anymore, I just had to wait for my new car to come in. Matt arranged everything, walked me thru the entire process of surrendering my old car and getting my brand new car! Matt was there, not physically (I live 4 hrs away) but email/phone/text Matt was right there through the entire process! TODAY I AM DRIVING A 2021 SUBARU OUTBACK that I designed myself!! I wouldn’t have been able to do it without Matt’s help! I AM FOREVER THANKFUL!!! MATT IS THE BEST ATTORNEY AND IN THE END, A TRUE HERO AND FRIEND!!