Thomas H. Roberts & Associates, P.C. - Richmond, VA

Unfortunately this review contains several inaccuracies that we feel compelled to address. By writing the review Mr. Salyers implicitly authorizes a public response. When Mr. Salyers first contacted our firm by phone, he was not billed for that conversation. After that call, he submitted a substantial volume of documents by email for our review. We were transparent with him at that stage: given the volume and complexity of what he provided, meaningful evaluation would require dedicated attorney time, billed at $400/hour with an $800 deposit covering the first two hours. Mr. Salyers agreed to these terms and engaged our firm on that basis. What followed was not a 15-minute brush-off claimed by Mr. Salyers. Prior to ever meeting with Mr. Salyers in person, the attorney spent 1.6 hours pouring through the materials he requested the firm to review and providing him with a written evaluation by email. Then, a series of follow-up emails were exchanged, taking up another .9 hours. Following this extensive work, Mr. Salyers wanted to follow up with an in-person meeting, for which took another .6 hours. In total, Mr. Salyers was billed for 3.1 hours of attorney time in accordance with the express terms to which he agreed in advance. He received a bill on the same day as his meeting. He was billed again. He is now claiming surprise that he is still billed 8 months later. We recognize that legal fees can be frustrating, particularly when the outcome isn't what a client hoped for. Simply because a client doesn’t like the opinions is not a reason to not pay for the time and opinions of the attorney. This firm's attorneys charge for one thing: their time and expertise, built over years of education and practice. Every hour billed is an hour that belongs to someone's family, to someone's life. We charge for that time honestly and transparently, and we expect to be paid for it. If you don’t want an honest opinion then don’t ask for a legal opinion. We welcome clients who come to us in good faith with genuine legal needs. We remain committed to providing those clients with thorough, high-quality representation. We don’t like to be accused of fraud for doing exactly what we said we would do.