Valerie A. Gray - Bronx, NY

Working with this lawyer was very difficult and stressful. The lawyer nor her office help return phone calls. For example I was told to leave money in escrow for the last water bill. I left 500 dollars in escrow. I closed on Oct 11 2023. It is now Jan 25 2024 and I am just getting the money resolved. So the water company sent the last water bill in Nov some time. I forwarded the email to the office so they could be alerted to take care of the bill and then give me the reimbursement as we had discussed at the closing. The office of Valerie Gray never did this. I emailed them called them I would not get a response. I requested for my reimbursement. When I got sporadic responses it would be they had to get back to me. They never would until I wrote the lawyer an email stating I would take her to small claims court if she did not respond to me. She responded saying she does not respond to threats. The issue finally got resolved but by my realtor who had recommended this lawyer. It was one of the most unprofessional service that I have ever received from a business. In fact prior to the issue being resolved by the realtor ( not the lawyer). The lawyer wrote in an email that they would send me my money but I had to provide them with a fed ex label. Which is absurd. Anyway at the end day there was an oversight from her office staff and that was the hold up on my reimbursement. It was something simple that could of been handled way better than it was. They really have to work on their communication skills. I would never recommend this firm. In fact I am telling my friends and family to stay away from this firm. Far away.