Sahara Bell - Matteson, IL

I have never experienced representation this poor from a professional entrusted with matters as serious as family law. The most significant failure was missing a critical deadline to respond to Requests for Admission. I had provided all necessary responses more than three weeks before the due date. This was not a filing that required legal research, strategic analysis, or complex drafting—it simply required submitting information that had already been provided. Despite this, the deadline was missed, creating substantial prejudice to my case and forcing me to spend additional time and money attempting to mitigate the consequences. Rather than accepting responsibility, the firm refused to acknowledge the error. The problems did not stop there. Documents were served to the wrong address despite the correct address appearing in the very motion they prepared. Subpoenas were issued to third parties without my authorization and contrary to my instructions. I was billed significant fees for motions that appeared to be copied and pasted from other cases, including incorrect party names and factual allegations that had nothing to do with my matter. Communication was consistently poor. Numerous emails went unanswered, while time and resources were devoted to issues I had specifically indicated were not priorities. Throughout my representation, I repeatedly emphasized that my primary concern was the emotional and psychological well-being of my children. I was willing to delay or limit financial discovery if necessary to address those concerns. Instead, my priorities were largely ignored, and the issues affecting my children received insufficient attention. Perhaps most troubling was the overall lack of professionalism. Deadlines were missed, instructions were disregarded, errors went uncorrected, communication was unreliable, and commitments made in the representation agreement were not fulfilled. The combination of incompetence, poor judgment, lack of attention to detail, and unprofessional conduct caused unnecessary stress, expense, and harm to my case. I would strongly encourage anyone considering hiring this firm to carefully evaluate other options before entrusting them with an important legal matter.