Lyons, Doughty & Veldhuis, P.C. - Mount Laurel, NJ
Lawyers in Mount Laurel, NJ
136 Gaither Drive Suite 100 Mount Laurel, NJ 08054
Updated: 02/15/2026
Reviews
Customer Reviews for Lyons, Doughty & Veldhuis, P.C.
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Consulted Law firm 2022I like most, have been impacted by Covid. I contacted Lyons, Doughty, and Veldhius following a letter I received regarding a Capital One account. We agreed on a settlement amount, and I inquired of the most efficient way to pay. Since the office accepts on-line payments and I would have gathered this would have been the most efficient, but no. The rep stated a cashier’s check mailed to the office would be the fastest way to settle the account. So, i purchased a cashier’s check and mailed it priority mail (an extra $23). Since the mail went out on Saturday, LDV received the check the following Monday. I received a call from a rep stating the check was received, but I wrote on the check that debt was "paid off" not “settled” and they can send a letter only stating the debt was "settled". I said okay and asked the rep to email a letter verifying the debt is indeed "settled". I was informed they can only mail or fax, so two days later, I received a fax only detailing the settlement agreement, not “settled”. This is where I’m annoyed. After receiving the faxed settlement agreement letter, I called LDV to inquire why the letter did not inform of the payoff. The representative DeAnne (ext. 4153) informed me it was my fault for not asking for a payoff letter but requesting a settlement letter. She went on to say, if you asked for the correct letter, we would have sent the correct one. LDV took no responsibility. What a poor excuse for customer service.
Attorneys
Contact
136 Gaither Drive
Suite 100
Mount Laurel, NJ 08054
Fax: (856) 222-1711
Website: http://www.ldvlaw.com
Delaware Locations
Wilmington, DE (36.4 miles)
15 Ashley Place
Suite 2B
Wilmington, DE 19804
Website: http://www.ldvlaw.com
Maryland Locations
Owings Mills, MD (104.6 miles)
10461 Mill Run Circle
Suite 825
Owings Mills, MD 21117
Fax: (410) 363-8825
Website: http://www.ldvlaw.com
Ohio Locations
Columbus, OH (425.4 miles)
471 East Broad Street
12th Floor
Columbus, OH 43215
Phone: (614) 229-3888
Fax: (614) 229-3887
Website: http://www.ldvlaw.com
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